Generative AI can only transform organizations when it is approached as a system, not a set of tools. This session explores how health systems thinking—long used to balance complexity, culture, and coordination in healthcare—provides a blueprint for scaling AI responsibly across life science enterprises. Drawing on lessons from the various projects, it examines how leadership vision, data infrastructure, and organizational learning can be harmonized to move from fragmented pilots to integrated, high-value transformation.

This presentation introduces a single AI-powered content-generation platform that integrates directly into standard word processing and spreadsheet tools. Operationalized across R&D functions, including clinical data management and medical writing, it accelerates study startup by up to four weeks. Unlike typical document-centric AI tools, the platform extends to clinical data artifacts, demonstrating how emerging agentic AI technologies enable low-barrier, multi-domain adoption of generative AI across diverse research and development workflows.

Sanofi's Global Regulatory Affairs has developed two innovative GenAI platforms to transform Common Technical Document (CTD) authoring processes. The CTD Self-Service Platform facilitates draft content generation across multiple document sections, while HAQA leverages historical health authority Q&A data to generate consistent responses. These platforms, integrated into regulatory workflows, demonstrate significant efficiency gains with 80% CTD coverage, marking a paradigm shift in regulatory documentation management.

AI now appears on nearly every product roadmap, yet turning AI capabilities into products that are trusted, governed, and actually used in practice remains a central challenge—especially in complex, regulated domains. This session takes a workflow-centric perspective, treating AI not as a standalone feature but as an integral part of end-to-end technical workflows that span people, processes, and systems. Drawing on applied experiences in digital health, governance, and AI, the talk will outline concrete design principles and patterns for integrating AI into real-world work. We will examine how to map existing workflows and identify appropriate points for AI intervention; define human–AI collaboration modes and decision rights; and redesign workflows so that AI reduces friction rather than adding steps or risk. A particular emphasis will be placed on governance: how to embed accountability, data stewardship, and feedback mechanisms into AI-powered workflows so they remain safe, auditable, and improvable over time. This session is ideal for product leaders who are being asked to “add AI” and need a structured way to respond. Attendees will leave with a practical toolkit—anchored in governance and  workflow design—that they can apply to build AI-enabled products that are reliable, responsible, and aligned with real-world practice

This presentation highlights how nurses are driving innovation and leveraging generative AI by co-creating documentation tools that reduce clerical burden and enhance patient care. Using Mayo Clinic’s Nurse Virtual Assistant and Ambient Nursing Documentation initiatives as case studies, we will explore how embedding transformation into nursing practice (through strategic, credible, and tech-integrated models) can accelerate adoption and impact. The presentation also emphasizes the power of clinical-tech partnerships in delivering scalable, high-value solutions.

Pharma Research-as-a-Service (RaaS) redefines drug discovery and development by uniting AI-driven automation, multi-cloud scalability, and compliance-by-design frameworks. Delivered as a secure, AWS-native SaaS platform, RaaS enables pharmaceutical and life sciences organizations to rapidly create, manage, and scale reproducible research environments across hyperscalers and specialized clouds—forming a true “science supercloud.” It accelerates innovation, enhances collaboration, reduces infrastructure overhead, and ensures traceability and regulatory alignment from concept to clinical insight.

This presentation showcases novel generative AI and interactive design platforms developed at Merck & Co Inc., for de novo design of therapeutic proteins, antibody optimization, and enzyme engineering for biocatalysis. Featuring proprietary protein language models, scalable, bespoke pipelines, and user-friendly web applications, this talk demonstrates how GenAI is being operationalized to accelerate molecular design and democratize innovation across drug discovery, vaccine development, and manufacturing workflows.

As GenAI moves deeper into clinical, regulatory, and R&D workflows, teams face major validation barriers due to PHI exposure risks and proprietary data restrictions. AI-generated synthetic data offers a safe, scalable alternative—producing high-fidelity structured and unstructured datasets with referential integrity. This talk will demonstrate how synthetic data closes validation and compliance gaps, de-risks deployment, and enables reliable, audit-ready GenAI systems across scientific, clinical, and operational environments.

This presentation showcases how cutting-edge generative AI tools, like large language models and agentic platforms, are being embedded into clinical trial management systems to automate documentation, accelerate study builds, and deliver measurable operational ROI. Attendees will see practical demonstrations, learn about productivity gains, and discover strategies for responsible, compliant adoption of AI tools to enhance efficiency and data-driven decision-making in clinical research.