Frequently Asked Questions


Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs

Current Exhibitors FAQs

 

Current Exhibitors Please Note: If not using the preferred shipper of the General Contract/Exhibit Services Company (e.g. Maxum Expo Services), your shipping company will have a certain window of time in which your booth and materials need to be picked up at the loading dock. Failure to do will result in your booth being shipped back to the General Contractor warehouse, wherein you will be charged a storage fee.

EXHIBIT BOOTH SPACES ARE BEING SOLD AS PART OF SPONSORSHIP PACKAGES ONLY!  

What are the exhibit hall hours including setup and tear down?

Refer to exhibit schedule on the Exhibit Services page.

When will the exhibitor kit be ready?

The exhibit kit will be ready 8-10 weeks prior to the event.

How do we order furnishing, electricity and other items for out booth?

Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab and on the MAXUM EXPO SERVICES website. The exhibitor forms will be available 8-10 weeks prior to the event.

How do I find furniture pricing?

Please log into the MAXUM EXPO SERVICES website for pricing.

How do I order Electric/AV/Internet?

Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab. The exhibitor forms will be available 8-10 weeks prior to the event.

When is the advance rate deadline for discounts to rent items needed for my booth space?

Please log into the Sponsor & Exhibitor Portal and the MAXUM EXPO SERVICES website for advanced rate pricing.

Who are the authorized service providers?
MAXUM EXPO SERVICES

Where do I find the shipping information for booth materials?

Shipping information can be located in the Sponsor & Exhibitor Portal, under the Exhibit Services page.

How many personnel comps do we have with our contract?

Exhibitors receive one “main conference registration.” This includes access to the main conference sessions, but excludes access to symposia, training seminar and short courses. Exhibitors also receive one booth only registration. For sponsorship, please refer to your sponsorship contract.

How do I register our personnel?

Log into the Sponsor & Exhibitor Portal, to register your complementary attendees. For additional registrations please use the sponsor & exhibitor registration form in the portal.

 

What are the registration hours?

The registration hours will be determined in the near future. Stay tuned.

Where do I pick up my badge?

When you arrive onsite please follow signage to the registration desk. Provide your name, company name and/or receipt to the people at the registration desk. They will provide you with your badge and program materials.

When are the marketing deadlines (conference brochure & program guide inclusion)?

Marketing deadlines are currently unavailable. 

What is the policy regarding Food/drinks at my booth?

Food and drinks are allowed at your booth.

What is included with the booth space?

Refer to the exhibit page for Exhibit details. 

Is the exhibit hall carpeted?

NO, the exhibit hall will not be carpeted  at   Bio-It World. The floor is CONCRETE.  Additional carpeting can be ordered through the exhibitor service company if you wish to differentiate yourself in your booth.

Is there Wi-Fi in the hall?

Yes, WiFi will be available within the exhibit hall.

Are children allowed in the exhibit hall?

No, children under the age of 18 are not allowed in the exhibit hall.

What is the co-op marketing program?

A CHI cooperative mailing is an email campaign sent from you (the sponsor) or CHI on your behalf, to your list of contacts/prospects. We would be promoting your participation at the event and offering a discounted rate (on your behalf) for your prospects to attend the conference.

 

How do I contact conference participants and schedule appointments prior to the event?

Pre-conference physical mailing,  and our Corporate Sponsor 1-2-1 Meetings program.

Do we obtain access to the list of attendees?

No, per CHI policy we do not provide an attendee list. For larger events, sponsors and exhibitors are allowed to do a physical mailing pre and/or post conference via a third party mail house. For smaller and some medium-sized events, sponsors and exhibitors receive the attendee list with names and mail addresses, but no email and phone numbers. Sponsors/exhibitors must sign a mailing list agreement for the smaller and medium-sized events in which they obtain the names of attendees.

How will I be notified about my Space Assignment appointment for next year?

An email will be sent out a week prior to the event with your appointment time listed. Once onsite, you will also receive a packet onsite with a reminder card listing your time. You show up to your appointment and reserve your booth and/or sponsorship.

 

Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs

PROSPECTIVE Exhibitors FAQ

With whom do I speak regarding exhibiting or sponsoring?
Manager of Business Development

Aimee Croke, acroke@cambridgeinnovationinstitute.com or Rod Eymael, reymael@healthtech.com

 

What are the exhibit hall hours including set-up and tear-down?

Refer to the Exhibit Schedule.

When are the marketing deadlines (conference brochure & program guide inclusion)?

Marketing deadlines are currently unavailable. 

Is there a breakdown of the attendee list (e.g. track breakdown, region)?

Please refer to the sponsor and exhibitor prospectus for attendee demographics.

How much does it cost to exhibit, what’s included and what are the policies?

Exhibit booths are being sold as part of sponsorship programs only.

What is the co-op marketing program?

A CHI cooperative mailing is an email campaign sent from you (or CHI on your behalf) to your list of contacts/prospects. We would be promoting your participation at the event and offering a discounted rate (on your behalf) for your prospects to attend the conference.

How do I contact conference participants and schedule appointments prior to the event?

Pre-conference physical mailing, CHI’s Intronet, and our Corporate Sponsor 1-2-1 Meetings program.

Do we obtain access to the list of attendees?

No, per CHI policy we do not provide an attendee list. For larger events, sponsors and exhibitors are allowed to do a physical mailing pre and/or post conference via a third party mail house. For smaller and some medium-sized events, sponsors and exhibitors receive the attendee list with names and mail addresses, but no email and phone numbers. Sponsors/exhibitors must sign a mailing list agreement for the smaller and medium-sized events in which they obtain the names of attendees.

I may be interested in sponsoring, how do I locate sponsorship programs?

Please contact the conference business development managers listed above to discuss our customizable sponsorship packages.

Is there an opportunity to add a podium presentation to my sponsorship package?

Yes, there are a limited number of sponsored podium slots within each scientific agenda. Opportunities sell out within many of the programs.

Do you offer content lead generation programs? Can these be included in my exhibit or sponsorship agreement?

Yes, we offer various content marketing programs which include lead generation: Webinars, Whitepapers, Market Surveys and Podcasts. Yes, we can bundle lead generation program into your conference sponsorship and exhibit agreement.

Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs

Hotel & Travel

How do I book my hotel?
Please refer to “Travel” page on the conference website to view hotel and booking information.

When is the hotel discount deadline?

Refer to “Travel” page for deadline cutoff

New to exhibiting? Here are some helpful links to help you learn more.

http://www.iaee.com/
http://www.exhibitoronline.com/
http://www.hcea.org/

 


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